FAQ
At TannerEx, we combine premium craftsmanship, high-quality leather, and modern functionality to create timeless accessories. Our products are designed for durability, style, and practicality—all at a fair price.
To maintain the quality of your TannerEx leather goods
- Keep them away from direct sunlight and moisture.
- Clean with a soft, dry cloth.
- Use a leather conditioner periodically to preserve the texture
Once your order is shipped, you will receive a tracking number via email to monitor your package’s status.
Yes, we ship worldwide! Shipping costs and delivery times vary based on your location.
You can reach us at support@tannerex.com for any inquiries regarding orders, returns, or product assistance.
Yes! We offer custom engraving and personalization on select leather goods. However, please note that personalized items are non-returnable.
UAE & Gulf Countries: 3-5 business days
International Orders: 7-14 business days
We offer a 30-day return policy for unused and unworn products in their original packaging. However, personalized items cannot be returned or exchanged.
Yes! All TannerEx products come with a 12-month warranty, covering manufacturing defects under responsible use.
We use genuine, ethically sourced leather to ensure superior quality, longevity, and a luxurious feel.